Privacy Policy

Privacy Policy

Last updated: June 1, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Supplement Paradise ("we", "us", or "our") via https://www.supplementparadise.co.uk ("Site").

Owner and Data Controller

Supplement Paradise Ltd
Email: support@supplementparadise.co.uk

Types of Data Collected

We may collect and process the following personal data:

  • Name and contact information (email address, shipping and billing addresses, phone number)

  • Order history and purchase information

  • Payment details (handled securely via third-party gateways like Shopify Payments, PayPal – we do not store this data)

  • IP address, browser type, time zone, cookies, and device data

  • Behavior data through analytics tools (e.g., page views, time spent, referring websites)

Personal data is either provided voluntarily by you or automatically collected through your use of the Site.

Cookies and Tracking Technologies

We use cookies and similar tracking tools to personalize your experience and for marketing purposes. We may also use pixels (e.g., Pinterest Tag, Facebook Pixel, Google Analytics) to track website performance and deliver targeted advertising.

You may opt out of some third-party data collection by visiting YourAdChoices.

Legal Basis for Processing

We collect and process your personal data based on:

  • Your consent

  • Performance of a contract

  • Legal obligations

  • Our legitimate business interests (e.g., improving our website or marketing our products)

Data Hosting and Shopify Platform

Our website is hosted on Shopify Inc., who provide the secure platform for our online store. Your data is stored through Shopify's secure data storage and services. Learn more via Shopify Privacy Policy.

Data Sharing

We may share your data with:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Delivery couriers

  • Marketing and advertising platforms (e.g., Pinterest, Meta, Google)

  • Analytics and reporting tools

All third parties are under contract to protect your data and only process it as necessary.

Data Retention

We retain your personal data as long as required to provide our services, fulfill legal obligations, and maintain records. Once no longer needed, data will be securely deleted.

Your Rights

You have the right to:

  • Access and correct your personal data

  • Request data deletion or restriction

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

  • File a complaint with a data protection authority

To exercise your rights, contact us at: support@supplementparadise.co.uk

Do Not Track

Our website does not currently respond to “Do Not Track” signals. Third-party services used on our website may honor these requests. Please consult their policies.

Changes to this Policy

We may update this policy from time to time. We encourage users to review it periodically. Material changes will be announced on the website.

For more information or requests regarding your data, please contact:
Supplement Paradise Ltd – support@supplementparadise.co.uk

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